Blocktime Computer and Networking support

Many of our customers utilize our block time plan as a great way to save money on needed computer services without the worries of annual service contracts.

The pre-purchase of labor as a block of time entitles you to On-Site Repair and/or Maintenance, Telephone Support, and Service Calls at the discounted rate specified for each block plan. Our normal service call (non-block time plan) rate is $92.00. We bill by the quarter hour ($23 per quarter hour) for all time onsite. By purchasing a block of time in advance, you receive a discounted rate and the convience of monthly statements reflecting services provided along with copies of the technician work orders (if requested).

5 HOUR BLOCKS

For an office with 1-3 computers, we recommend a block of five hours at a discounted flat rate of $82.00/hour, for a total of $410.00. A standard service call counts as 1 hour of block time usage (unless it is a return trip for unfinished work on an open work order). Additional labor hours are then tracked in quarter hour increments.

10 HOUR BLOCKS

For offices with 4-9 computers, we recommend a block of ten hours at a discounted flat rate of $80.00/hour, for a total of $800.00. A standard service call counts as 1 hour of block time usage (unless it is a return trip for unfinished work on an open work order). Additional labor hours are then tracked in quarter hour increments.

40 HOUR BLOCKS

If your office has 10+ computers, we recommend a block of forty hours at discounted flat rate of $78.00/hour, for a total of $3120.00. A standard service call counts as 1 hour of block time usage (unless it is a return trip for unfinished work on an open work order). Additional labor hours are then tracked in quarter hour increments.

Features, Advantages, and Benefits of the LQC Block Time Plan:
1. By purchasing labor in advance you are able to budget your computer and network service requirements at great discounted rates!
2. You avoid the potentially unused expense associated with standard parts and labor service agreements. It is often a better choice to replace parts or equipment if and when they fail.
3. Block time clients are given priority as the service calls are planned for the day. Additionally, if you have an emergency, our priority response is 2-4 hours.
4. Regular statements are generated to recap the services performed for the prior period as well as keep you informed of your current block time account balance.
5. Unused time may be carried over year to year. Block time hours are good until entirely used without expiration. Any new blocks purchased will be purchased at the current published LQC rates.

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